WE WANT YOU TO BE HAPPY WITH OUR FLOWERS.  LIKE REALLY REALLY HAPPY.  IF YOU'RE NOT, LET US KNOW, AND WE'LL FIX IT.  IF WE CAN'T FIX IT, JUST SEND THE PRODUCT BACK AND WE'LL REFUND YOUR MONEY. EVEN IF YOU BOUGHT A FLOWER AND WE CAME OUT WITH A COLOR YOU ABSOLUTELY LOVE A WEEK LATER, WE CAN SWAP THOSE COLORS OUT FOR YOU. NOT A PROBLEM. WE HAVE NO REGRETS, AND NEITHER SHOULD YOU. (RETURN SHIPPING IS ON YOU, THOUGH.)

WE CAN RE-COAT DAMAGED COLORED FLOWERS IF THE ITEM FELL ON A HARD SURFACE AND CHIPPED OR GOT USED AS A CHEW TOY. THESE FLOWERS ARE PRETTY TOUGH THOUGH!

* This does not include items that have clearly been tampered with, disassembled, taken apart or used in a forceful manor. We are not responsible for replacing flowers that have been mishandled.
 
~TRACY & SCOTT